Privacy Policy of the website
This document defines the Privacy Policy of the website ptmpolska.pl (hereinafter referred to as "PTM website"). The administrator of the PTM website is PTM POLSKA Sp. z o.o. with its registered seat
in Łódź at Zgierska 250/252, 91-364 Łódź, registered in the National Court Register kept by the District Court for Łódź-Centre in Łódź, XX Economic Department of the National Court Register under the number KRS - 0000520332, using NIP:7262654841, REGON: 101818053.
Personal data collected by the Administrator of the Online Store are processed in accordance with the provisions of:
-
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 on the protection of natural persons with regard to the processing of personal data and on the free flow of such data and repealing Directive 95/46/EC (General Data Protection Regulation), (Official Journal of the EU L 119, p. 1 as amended), hereinafter referred to as: RODO,
-
The Act of July 18, 2002 on the provision of electronic services;
-
The Act of July 16, 2004. Telecommunications Law.
§1 Personal Data
1.1 The administrator of personal data of Customers of PTM website is:
PTM POLSKA Sp. z o.o. with its registered office in Łódź at Zgierska 250/252, 91-364 Łódź, registered in the National Court Register kept by the District Court for Łódź-Centre in Łódź, XX Economic Department of the National Court Register under the number KRS - 0000520332, using NIP:7262654841, REGON: 101818053
1.2 Regarding his/her personal data, the Customer may contact the Personal Data Administrator by means of:
-
e-mail: biuro@ptmtrade.pl;
-
traditional mail: PTM POLSKA Sp. z o.o. with its registered office in Łódź at 250/252 Zgierska Street, 91-364 Łódź;
-
telephone: +48 42 658 10 97.
1.3 In matters concerning his/her personal data, the Customer may also contact the Representative of the Personal Data Administrator by means of:
-
e-mail: as@ptmtrade.pl;
-
traditional mail: PTM POLSKA Sp. z o.o. with its registered office in Łódź at 250/252 Zgierska Street, 91-364 Łódź;
§2 Purposes of personal data processing
2.1 The Personal Data Administrator processes the personal data of the Customers of the Online Store for the following purposes and scope:
-
for the purpose of marketing the goods and services of PTM Poland and its partners, including remarketing, personal data provided by the Customer when filling out the contact forms contained on the PTM website and subscribing to the newsletter, data about the Customer's activity on the PTM website are processed. In the case of remarketing, the Customer's activity data are used to reach the Customer with marketing messages of the PTM website outside the PTM website. The services of third-party providers used for this purpose consist of displaying advertisements about services and products offered by PTM Poland;
-
on websites other than the Online Store website;
-
in order to organize contests and loyalty programs, i.e. notifications about accumulated points, notifications about winning and advertising PTM Poland's offer, the Customer's personal data provided when filling out the contact forms on PTM website and subscribing to the newsletter are used. Detailed information on this subject is provided each time in the conditions of participation of a given contest or loyalty program;
-
for the purpose of market and opinion research by us or our partners, information is processed
-
about activity on the PTM website, e-mail address. Data collected for market and opinion research are not used by PTM Poland for advertising purposes.
§3 Categories of personal data
3.1 The Personal Data Administrator processes the following categories of relevant personal data:
-
contact data;
-
data on activity on the PTM website;
-
data on inquiries, complaints of complaints and requests;
-
data on marketing services.
3.2 The provision of the required personal data by the Customer is voluntary and is a condition for the provision of services by the Personal Data Administrator through the PTM website.
§4 Time of data processing
4.1 Personal data will be processed for the period necessary for the execution of orders, services, marketing activities and other services performed for the Customer. Personal data will be deleted in the following cases:
-
when the data subject requests deletion or withdraws the consent given;
-
when the data subject does not take action for more than 10 years (inactive contact);
-
upon learning that the stored data is outdated or inaccurate.
4.2 Some data in the following areas: e-mail address, first and last name, may be stored for a further period of 3 years for evidential purposes, handling of complaints, claims and claims related to services provided by PTM Poland - this data will not be used for marketing purposes.
4.3 Data on orders of goods and paid services, contests and loyalty programs will be stored for a period of 5 years from the date of delivery of the order.
4.4 Customer's personal data regarding preferences, behavior and choice of marketing content may
be used as the basis for automated decisions to determine sales opportunities for the PTM website.
§5 Receipients of personal data
5.1 Customers' personal data shall be transferred to the following categories of recipients:
-
state authorities, e.g. prosecutor's office, Police, GIODO, President of OCCP, at their request,
-
external suppliers, who, on the basis of relevant contracts, provide services to the Internet Shop in order to implement contracts concluded with the Customers of the Internet Shop, e.g. courier companies, operators of electronic payment systems.
§6 Rights of the data subject
6.1 Under the RODO, the Customer has the right to:
-
demand access to his/her personal data;
-
request rectification of his/her personal data;
-
request the deletion of his/her personal data;
-
request the restriction of the processing of personal data;
-
to object to the processing of personal data;
-
to request the portability of your personal data.
The personal data controller shall, without undue delay - and in any case within one month of receipt of the request - provide the Client with information on the actions taken in connection with the request made by the Client. If necessary, the one-month period may be extended by another two months due to the complexity of the request or the number of requests. In any case, the Data Controller shall inform the Client of such extension within one month of receipt of the request, stating the reasons for the delay.
6.2 The Customer shall have the right to obtain from the Personal Data Controller information as to whether his/her personal data is being processed.
6.3 If the Administrator processes the Customer's personal data, the Customer has the right to:
-
access to personal data;
-
obtain information about the purposes of processing, categories of personal data processed;
-
about the recipients or categories of recipients of this data, the planned period of data storage or the criteria for determining this period, the rights under the RODO and the right to lodge a complaint with a supervisory authority, the source of this data, automated decision-making, including profiling, and the safeguards applied in connection with the transfer of this data outside the European Union;
-
obtain a copy of your personal data.
In order to request access to your personal data, you should make your request to the contact information indicated in par. 1 of the "Privacy Policy".
6.4 If the Customer's personal data is inaccurate, the Customer has the right to request the Administrator to promptly correct his/her personal data. The Customer also has the right to request the Administrator to complete his/her personal data. In order to request rectification of one's personal data or its supplementation, one should report his/her request to the contact information indicated in par. 1 of the "Privacy Policy". A Customer who has registered an Account with the Online Store his/her personal data can correct and complete it himself/herself after logging in to the Online Store.
6.5 The Customer has the right to request the Administrator to delete his/her personal data when:
-
his/her personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
-
The Client has withdrawn his/her consent, to the extent that his/her personal data was processed based on his/her consent;
-
his/her personal data was processed unlawfully;
-
objected to the processing of his/her personal data for direct marketing purposes, including profiling, to the extent that the processing of personal data
-
is related to direct marketing;
-
objected to the processing of his or her personal data in connection with processing necessary for the performance of a task carried out in the public interest or processing necessary for purposes arising from legitimate interests pursued
-
by the Personal Data Controller or a third party.
6.6 Despite the request for erasure of personal data, the Personal Data Controller may process the Customer's data further for the purpose of establishing, asserting or defending claims, of which the Customer will be informed.
6.7 In order to request the deletion of your personal data, you must make a request to the contact details indicated in §1 of the "Privacy Policy".
6.8 The Customer has the right to request restriction of processing of his personal data when:
-
questions the correctness of his/her personal data - the Personal Data Administrator will restrict the processing of the Customer's personal data for a period of time allowing to verify the correctness of such data;
-
when the processing of the data is unlawful, and instead of deleting the personal data, the Customer requests that the processing of his/her personal data be restricted;
-
when the Customer's personal data is no longer needed for the purposes of processing, but it is needed to establish, assert or defend the Customer's claims;
-
when he/she has objected to the processing of his/her personal data - until it is determined whether the legitimate interests on the part of the Personal Data Controller override the grounds indicated in the Customer's objection.
A request for restriction of processing of personal data should be submitted to the contact data indicated in par. 1 of the "Privacy Policy".
6.9 The Customer has the right at any time to object to the processing of his/her personal data, including profiling, in connection with:
-
processing necessary for the performance of a task carried out in the public interest
-
or processing necessary for the purposes of legitimate interests pursued by the Personal Data Controller or a third party;
-
processing for direct marketing purposes.
In order to object to the processing of your personal data, you should make your request to the contact details indicated in par. 1 of the "Privacy Policy".
6.10 The Customer has the right to receive his/her personal data from the Administrator in a structured, commonly used machine-readable format and to send it to another personal data controller. The Customer may also request that it is the Personal Data Administrator who will directly send his/her personal data to another controller (if technically possible). In order to request the transfer of your personal data, you must submit your request to the contact information indicated in par. 1 of the "Privacy Policy".
6.11. The Customer may revoke the granted consent to process his/her personal data at any time. Withdrawal of consent for the processing of personal data does not affect the legality of processing performed on the basis of the Client's consent before its withdrawal.
6.12 In order to withdraw your consent to the processing of your personal data, you must make your request to the contact details indicated in par. 1 of the "Privacy Policy" or use the relevant functionalities in the User Account.
6.13. The Customer has the right to lodge a complaint to the supervisory authority, in Poland the supervisory authority under the RODO is the Inspector General for Personal Data Protection (GIODO).
§7 Final Provisions
7.1 This "Privacy Policy" is an integral part of the "Regulations of the website ptmpolska.pl", and therefore it shall come into force as of the date of publication on the website of the Online Store, and any changes in its provisions shall take place in accordance with the provisions of Section 8 of the Regulations.